Frequently Asked Questions
Everything you need to know about your Ninjutso gear.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy for electronics?
We offer a 30-day return policy for all products. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Do Ninjutso products come with a warranty?
Yes, all our hardware includes a 1-year limited warranty that covers manufacturing defects and hardware failures under normal use conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress.
Are your wireless peripherals compatible with Mac and Windows?
Yes, our devices are plug-and-play compatible with Windows, macOS, and Linux. Advanced software customization may require a Windows environment.